Frequently Asked Questions

  • What is Vigo?

  • Vigo is the first stroke rehabilitation guide that uses artificial intelligence, built to help stroke survivors and their families. It’s based on years of research in stroke treatment, psychotherapy and neuroscience.


  • Is this service free?

  • This service is absolutely free. Talking with the chatbot, doing exercises with Vigo, or just taking part in instructive conversations about your current feelings is free. Stroke patients, their relatives, and everyone else who feels they need help with mood changes, depression or anxiety can use this application free of charge.


  • What causes a stroke?

  • Most strokes happen in the second half of life and are caused by damage to the blood vessels - and sometimes to the heart - which has been building up slowly for many years. The actual stroke takes place either when a blood clot forms in a damaged vessel and blocks the flow of blood to part of the brain, or when a damaged blood vessel in the brain bursts and blood pours from the brain itself.


  • How can Vigo help me or my relatives recover from stroke?

  • All conversations that Vigo can have with you are designed by our psychologists, neuroscientists, and storytellers. The main method that is used to help cure depression and anxiety is CBT (cognitive behavioral therapy). It’s widely used and recognized all over the world. But we also use a lot of different methods that can help you recover from post stroke depression: positive psychology, mindfulness, and exercises that are designed for stroke patients. All of this can help you or your relative recover faster and more effectively.


  • What is the link between depression, anxiety, and stroke?

  • Having a stroke is a life-changing event. It can change how you feel about yourself and make you worry about the future. Changes to responsibilities, relationships, work and finances can cause stress and sadness. The impact of stroke on the brain can also cause personality, mood and emotional changes. This means there is a strong connection between stroke, depression, and anxiety.

    One in three people experience depression at some point during the first years after stroke. Depression is most common in the first year after a stroke, however, it can happen at any time. Anxiety may also occur, either by itself or together, with depression. Partners, caregivers and family members of stroke survivors can experience depression and anxiety as well.


  • How can I chat with Vigo?

  • At the moment Vigo is available on Facebook Messenger, but we are working hard for our bot to be available on iPhones, iPads, and Android devices.


  • What is the best device for using Vigo App?

  • We would recommend using a tablet for talking and working with Vigo because it will be easier to read bot’s answers and follow instructions on a larger screen.


  • How can relatives help the stroke survivor?

  • While the patient is in the hospital, relatives should keep in close contact with the staff. No matter how well-informed relatives have been in the hospital, unexpected problems may arise when the patient comes home and further instructions will be needed. Living with a recovering stroke patient is a great test of personal qualities, and constant patience and understanding are needed.

    Patients are bound to experience moments of depression and despair, and at such times the encouragement and patience of the relatives are most vital. Encouragement must always stop well short of pressure. Relatives have to recognize that patients sometimes need a day off from their stroke and ceaseless fanatical encouragement can be fatiguing.

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